Payment & Shipping Policy

We realize that your order is important, so we make every effort to ship your merchandise in a timely and efficient manner. You can assist us by making sure that your order is complete and that all information is accurate. If you have questions about your order, please feel free to send an email to [email protected]. You may also call us, +91-79-4024 2800. Shipping and Handling Information All orders for in stock product will be shipped in the order we receive. We attempt to ship within 7 business days (business days do not include weekends or holidays). All orders are shipped via Cargo/Transport/Bus Service and will normally arrive between five and seven business days after shipment. Some items, because of weight and size, may require additional shipping charges and may take longer to arrive. Our shipping rate chart is an average; we will notify you if there is a difference in your shipping charges prior to shipping. International Orders Please call or email [email protected] for shipping information. All international orders must have the following documents, at a minimum:
  1. Purchase Order Copy
  2. Payment Swift Transfer Bank Advice
  3. Dispatch Instruction on Letter Head indicating  nearest Sea Port details
COD Charges COD charges will apply according to current COD rates and policy. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Bhavya Machine Tools? There are NO hidden charges when you make a purchase on Bhavya Machine Tools. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the locations. How do I place Cash on Delivery (C-o-D) order? All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery. Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Pay by Cash on Delivery” Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment. Damaged Goods Any damaged shipments must be reported to Bhavya Machine Tools immediately for proper claim handling. Our contact page has our contact information.